Shipping policy
Shipping Policy
Kenbradley Wellness
Effective Date: June 1st 2026
At Kenbradley Wellness, each order is carefully prepared and packaged with attention to detail to ensure it arrives beautifully and safely.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.
During product launches, promotions, or high-volume periods, processing times may be slightly extended.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
We may occasionally offer complimentary shipping promotions, which will be clearly stated on our website.
Delivery Estimates
Estimated delivery times after shipment:
- Standard Domestic Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- International Shipping: 7–21 business days
Please note that delivery timelines are estimates only and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
Shipping Delays
Kenbradley Wellness is not responsible for shipping delays caused by:
- Carrier service interruptions
- Weather conditions
- Customs processing
- Incorrect shipping information provided by the customer
- Events beyond our reasonable control
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details at checkout.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the carrier to resolve the issue as quickly as possible.
International Orders
International customers are responsible for any customs duties, import taxes, or additional fees imposed by their local government.
Kenbradley Wellness is not responsible for delays caused by customs clearance.
Contact Us
For shipping questions or order support, please contact:
Email: support@kenbradleywellnes.com
Thank you for choosing Kenbradley Wellness.
We appreciate your trust and are honored to deliver your wellness ritual with care.